She Sharp @ Westpac

Brought to you by She Sharp & Westpac

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Thursday, November 26, 2015

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This event took place in the heart of Auckland CBD at Westpac’s head office. We heard from the inspiring DawieOlivers, Westpac’s Chief Information Officer, and his team on what they do at Westpac and their focus on the importnace of diversity of thought.

Event attendees learnt about just how much technology has transformed the banking industry as well as participated in leadership and diversity workshops. Read about our panelists from Westpac below.

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WHAT TO EXPECT ON THE DAY

Check out the Agenda

AI USE CASES

Problem: Manual analysis of customer feedback is laborious and prone to bias.

Solution: An AI system that can generate automated summaries of customer feedback, highlighting key themes, actionable suggestions, and relevant statistics.

Problem: Creating and maintaining training materials for new technology platforms is time-consuming.

Solution: An AI system that can reformat, recompile, and update various media types, reducing timeframes and increasing efficiency

Problem: Manual checking and marking of VOU documents is prone to error and time-consuming.

Solution: An AI system that can automatically mark VOUs against an answer sheet and populate relevant metadata into a spreadsheet.

Problem: Manual extraction of information for weekly SAP update emails is time-consuming.

Solution: An AI system that can draft automated emails using predefined templates and populate relevant metadata from an excel export.

Problem: Finding consistent answers to marketing-related questions is challenging.

Solution: A centralized location where all relevant marketing knowledge material is stored and can be interacted with via a human language interface.

Problem: Creating thumbnails for PDFs in the central storage location is labor-intensive.

Solution: An AI system that can automate the thumbnail creation process.

Problem: Writing test protocols and testing summaries is labor-intensive.

Solution: An AI system that can automatically formulate test protocols and summaries from provided requirements and test evidence

Problem: Updating and standardizing procedures is time-consuming.

Solution: An AI system that can extract key points from existing procedures and reproduce a draft procedure in a new template

Our Event sponsor

Westpac

Key Contact references
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